After authenticating and logging into each account (I have several) and changing the email address, the accounts go to status “Email address change in progress”. I thought ah ha! That’s it all done, now I can go and do something else. I found out after the launcher updated sometime later, that the email account information was not changed. So I logged in again (all my accounts) and requested the email address change again. So a ticket was raised, and after several to/s and fros with a GM, the account changes were actioned.ī) Why is the user NOT informed that a ticket must be raised in order to get an email address changed actioned? I thought CCPLz, this is sure to be fixed now. But that’s no excuse to make it a pig for the end user when they have a legitimate reason for changing email addresses. In order to play EVE you must have an Account, which links your real-world identity (e.g. all characters and corporations) with one tool. Inform the end user for god sake if they need to raise a ticket to get it changed.e-mail address, payment information) to your in-game characters. You can have up to three characters per account. Your account name is never used in-game it is only used for out-of-game interactions (e.g. logging into the game, paying for a game. To search for items across accounts and to get the total value of all assets. View EVE Online characters and skills, browse EVE Online items database, analyze market information, test ship fits on an iPhone/iPad or. I did request to the GM to have my feedback forwarded to the “relevent department” to get my concerns examined, but no, they insisted that I raise a forum thread and or contact a CSM member directly.
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